They’re your delivery manager – available 24/7
We just cut them their check.
But before he or she becomes your manager, they will have gone through intensive industry and customer focused training, as well as our operations manager training program.
But even after they’ve completed the classroom training program, they’re then shadowed… by one of our senior managers for at a least one month to ensure they do things the Mission Critical way.
All of our managers are rewarded if they reduce your costs. Huh?
That’s right, when our manager saves you money he or she gets a bonus from us based on how much money they save you! Result: They’re constantly looking for route efficiencies, changes, and new ideas to bring to you, (with your approval of course), so that they can implement the changes, reduce your overall costs, and cash that bonus check!
After their initial training, every manager is assigned a mentor who is a member of our senior staff. The mentor’s role is to be there for the manager at any time with non-judgmental answers and to assist in their personal growth throughout their career.
Finally, all of our senior managers, operations managers, team leaders, and driver supervisors benefit from the nearly 65 years of combined business management expertise enjoyed by our senior staff.
Trickle-down knowledge on a massive scale!